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Shipping & Returns

SHIPPING

BASICS

Online orders are processed Monday through Friday. Orders placed between 6:00pm (US Mountain Time) Friday through 11:59pm (US Mountain Time)  Sunday will be processed the following Monday. On occasion, an order may be placed on hold. In that event, we will contact you within one business day to gather the information we need to expedite the order. If we attempt to contact you and do not receive a response after five business days, we reserve the right to cancel your order.

From time-to-time, we may offer Free Shipping on orders over a certain dollar amount.  When offered, Free Shipping is only available to destinations in the continental United States.

Once delivery is confirmed by the carrier (FedEx, UPS, USPS), we are no longer responsible for the shipment.


PAYMENT OPTIONS

We accept all major credit cards, PayPal, and AfterPay.


SALES TAX

Sales tax will be charged when applicable.


PROMO CODES

  • Only one code may be used per order.
  • Certain items (including all sale items) are excluded from special offers.
  • Codes may not be applied after an order is processed.

 

RETURNS

As Shoe Fly is closing at year end 2024, all sales are final.  We no longer accept returns or exchanges.